JCP&L Whole Home Energy Solutions

Whole-Home Efficiency Rebates & On-Bill Repayment for JCP&L Customers

If your home feels drafty, uneven, or hard to keep comfortable — you’re not imagining it.

Many JCP&L homeowners live in homes that technically “work,” but don’t perform well:

• Some rooms are always harder to heat or cool
• Drafts show up during cold weather
• The upstairs overheats in summer
• HVAC runs constantly, but comfort never feels consistent
• You know upgrades are needed — but it’s unclear where to start

You’re not alone.

JCP&L Whole Home Energy Solutions is designed to help homeowners take a practical, step-by-step path toward a tighter, more comfortable, more efficient home — supported by generous cash-back incentives and zero-interest on-bill repayment.

The Support Available Through JCP&L

For many homeowners, the biggest barrier isn’t deciding what to improve — it’s figuring out how to pay for improvements and how to sequence them correctly.

Eligible JCP&L customers may qualify for:

• Up to $7,500 in cash-back incentives for qualifying whole-home efficiency improvements
• Up to $25,000 in 0% interest On-Bill Repayment (OBR) financing to spread project costs over time through the utility bill

What JCP&L Whole Home Energy Solutions Means (In Plain English)

JCP&L Whole Home Energy Solutions focuses on improving how your home performs as a system — not just one component at a time.

Instead of guessing, the program is designed to support:

• Assessing the home to identify the biggest opportunities
• Reducing air leakage that causes drafts and comfort issues
• Improving insulation so the home holds conditioned air
• Coordinating upgrades so systems are properly matched
• Documenting improvements to qualify for incentives and financing

The goal is straightforward:

Make the home easier to heat and cool — so comfort improves and equipment can perform properly.

Who This Program Is For

You may be a good fit for JCP&L Whole Home Energy Solutions if you notice any of the following:

✅ Drafts or temperature swings
✅ One floor is consistently harder to heat or cool
✅ High humidity, stale air, or uneven airflow
✅ Attic, basement, or crawlspace feels extreme
✅ Older home that’s difficult to keep comfortable
✅ HVAC equipment that’s aging or due for replacement

This program is also a strong starting point if you’re considering heat pumps in the future, because heat pump performance is optimized in tight, well-insulated homes.

What the Program Typically Covers

Every home is different, but most JCP&L Whole Home Energy Solutions projects include a combination of:

1) Air Sealing

Targeted air sealing reduces uncontrolled drafts and helps stabilize indoor comfort.

2) Insulation Improvements

Insulation helps the home hold conditioned air longer and maintain more even temperatures across rooms and floors.

3) Efficient Water Heating

Efficient water-heating upgrades, including heat-pump water heaters, can reduce the energy required to produce hot water and complement broader home performance improvements.

4) Heating & Cooling Upgrades

When equipment is aging or poorly matched to the home, HVAC upgrades may be part of a coordinated plan — especially after the home is tightened.

Why Starting With an Audit Helps You Maximize Incentives

A lot of homeowners aren’t excited about the idea of a Home Energy Audit. It can sound like an extra step — when what you really want is to start improving the home.

Here’s the reality:

A Home Energy Audit is a prerequisite for participating in the JCP&L Whole Home Energy Solutions program.
The program relies on verified conditions, proper sequencing, and documentation — not guesswork.

The biggest mistake homeowners make is choosing upgrades out of order. That’s when projects run into preventable issues like delays, rework, and missed eligibility.

A Home Energy Audit helps you:

• Identify the improvements that will have the biggest impact
• Confirm the correct program pathway and required documentation
• Sequence upgrades so they qualify properly
• Avoid rework, delays, and missed eligibility

In other words, the audit turns “we should do something” into a clear plan — and creates the foundation JCP&L uses to support incentives and on-bill repayment.

How On-Bill Repayment Works (In Plain English)

On-bill repayment allows eligible homeowners to spread the cost of qualifying upgrades over time and repay through the utility bill.

• Designed to support whole-home efficiency improvements
• Integrated with program documentation and verification

On-bill repayment is available to qualified borrowers and subject to program terms and approval.

How Ciel Power Fits Into the Process

Ciel Power is an independent home performance contractor that helps JCP&L customers navigate Whole Home Energy Solutions from start to finish.

We are not the utility, and we don’t set program rules. Our role is to:

• Perform the Home Energy Audit (required to participate)
• Build a practical, home-specific upgrade roadmap
• Coordinate program requirements and documentation
• Manage scheduling and quality control across trades
• Guide homeowners through incentives and financing steps

Because whole-home programs involve sequencing and documentation, our job is to keep projects moving cleanly and avoid common missteps.

Ready to Improve Your Home?

If your home is drafty, uneven, or due for upgrades, JCP&L Whole Home Energy Solutions provides a clear pathway — with meaningful incentives and financing support to help make improvements achievable.

Schedule a Home Energy Audit to get started.